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🛡️ 🇳🇱 Dutch-Speaking Customer Care Agent – SquareTrade (Relocation to Athens)

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Athens, GreeceFull-timeOn-siteDutch

Job Description

Ready to build an international career while living in Greece?

Join SquareTrade, one of the fastest-growing companies in the device protection and warranty industry, and become part of an international customer care team based in Athens.

Through ExpatArea, you’ll have the opportunity to work in a structured and professional environment while enjoying life under the Greek sun.

🌍 Why this role is a great opportunity

Working for SquareTrade means joining a modern customer experience environment focused on quality, problem-solving, and customer satisfaction.

You’ll gain:

International work experience in a growing global company

Strong customer care and claims management expertise

Experience in the tech protection and insurance sector

A stable and professional long-term opportunity

A smaller and more personalized team environment compared to traditional large-scale call centers

🧩 Your role

You will assist customers through different communication channels and support them with warranty and protection-related services.

Your responsibilities include:

Assisting customers via phone, email, chat, and webforms

Managing customer claims and case follow-ups

Providing information about warranties and coverage conditions

Handling complaints and escalations professionally

Updating customer files and case notes in internal systems

Delivering empathetic and solution-oriented customer support

👤 Your profile

Fluent in Dutch (written & spoken)

Good level of English

Strong communication and listening skills

Customer-oriented mindset

Comfortable using computers and CRM systems

Problem-solving abilities and attention to detail

Willing to relocate to Greece

🛠️ Key skills

Customer support & complaint handling

Claims and case management

Multitasking across multiple systems

Data accuracy and attention to detail

Professional communication skills

Empathy and customer satisfaction focus

💰 What we offer

Competitive salary package

Full-time contract

Paid training and nesting period

Modern offices in Athens

International and multicultural work environment

Long-term career opportunities

Smaller operational teams with a more human-sized environment

🌴 Life in Greece

Imagine finishing your workday and enjoying Mediterranean life in Athens.

Living in Greece means:

Over 300 days of sunshine per year

A vibrant international community

A lower cost of living compared to many Western European countries

A perfect balance between lifestyle and career

✈️ Full relocation support

We make your move easy:

Flight ticket to Athens

Airport pickup upon arrival

Temporary hotel accommodation

Assistance from a real estate agent to find housing

👉 Start your international journey today with ExpatArea.

About Company

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1 - 10 Employees

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