Terms of Service

1. Agreement

These Terms of Service form a binding agreement between the employer ("Employer", previously referred to as "Advertiser") and Jobs Europe AB ("Jobs Europe"), organization number 559370-9347, Sweden, regarding the use of the Jobs Europe platform and services and products (the "Service").

The authoritative and current version of these Terms of Service is published at jobseurope.com/terms-of-service. Any version attached to a quote or other document reflects the terms in effect at the time of signing. Subsequent updates published at jobseurope.com/terms-of-service supersede earlier versions in accordance with Section 23.

By signing any quote, electronically or physically, referencing these Terms of Service the signee confirms they have the authority to enter into this agreement on behalf of the Employer.

By placing an order through the Jobs Europe platform for any of the Services, the user confirms they have the authority to enter into this agreement on behalf of the Employer.

This agreement constitutes a framework agreement governing all purchases of Subscriptions and Addons made by the Employer, whether through the Jobs Europe platform or by execution of a quotation. Unless otherwise expressly agreed in writing, no new signature is required for subsequent purchases made during the duration of this agreement.

2. Definitions

• Subscription — a recurring plan granting access to specified features of the Service for a defined Billing period.
• Purchase date — The date a Subscription begins, being the date an order is placed through the employer portal, the date a signed quotation is received by Jobs Europe, or the first day of a Subscription following a renewal, upgrade, or downgrade.
• Term length — the number of days a Subscription is valid for.
• Billing period — the duration of each Subscription cycle, beginning on the Purchase date and ending on the Purchase date plus the Term length of the corresponding Subscription less one (1) day.
• Addon — a paid service purchased in addition to a Subscription.
• Location — a country for which the Subscription is valid.
• Employer data — all data, content, and information submitted by the Employer or its users to the Service.
• Cancellation — the act of scheduling a Subscription to expire at the end of the current Billing period. A cancelled Subscription remains active until that Expiry.
• Expiry — the natural end of a Subscription Billing period, after which the Subscription is no longer active. Expiry does not constitute Termination of this agreement.
• Termination — the ending of this agreement in its entirety, as distinct from Cancellation or Expiry of a Subscription.
• Written notice — A registered letter addressed to Jobs Europe AB at the postal address stated in Section 28, or addressed to the Employer at the postal address registered on their account. A Written notice is deemed received on the date of confirmed delivery. If delivery cannot be confirmed, the notice is deemed received five (5) business days after the date of posting, provided it was correctly addressed.

3. Jobs Europe's Obligations

Jobs Europe shall make the Service available from the Purchase date and perform its obligations in a professional manner consistent with industry standards. Jobs Europe may engage sub-contractors to fulfil its obligations.

4. Employer's Obligations

To enable Jobs Europe to deliver the Service, the Employer is responsible for:

• providing accurate information and responding promptly to requests from Jobs Europe necessary for delivery of the Service
• keeping login credentials and access tokens confidential and secure; the Employer must notify Jobs Europe immediately upon becoming aware of any unauthorized access
• promptly notifying Jobs Europe of any detected or suspected intrusion or security incident affecting the Service
• ensuring that all Employer data submitted to the Service is free from viruses, trojans, worms, and other malicious code

The Employer is responsible for any errors or loss arising from failure to comply with these obligations.

5. Subscriptions

5.1 Subscription Tiers

Jobs Europe offers the following Subscription plans:

• Trial
• Basic
• Standard
• Premium
• Enterprise

The features included in each Subscription plan are described in the Jobs Europe platform at the time of purchase and is subject to change.

Unless otherwise agreed in writing, each Subscription (except Enterprise) is valid for one (1) Location. Additional Locations may be added to each Subscription for an additional fee. The Enterprise Subscription includes all Locations.

5.2 Term Lengths

Plan	Term Lengths
Trial	14 days
Basic	30 days
Standard	180 days
Premium	365 days
Enterprise	365 days

Subscriptions renew automatically after each Billing period unless cancelled before the Billing period is over. Cancellations must be made through the employer portal to be considered valid. Only users with sufficient in app permissions may cancel a Subscription.

5.3 Free Trial

Jobs Europe may offer a free Trial plan. If not cancelled before the end of its Billing period it will automatically convert into an Enterprise plan.

5.4 User Seats

Each Subscription includes a fixed number of user seats. Team members cannot be added beyond the included seat limit on any plan. To increase the number of seats the Employer must upgrade to a higher plan.

5.5 Location Changes

On some plans, Employers may change the Location they are eligible to post jobs in. Location changes are limited per Billing period as specified in the employer portal and reset at the start of each new Billing period.

5.6 Discounts

Jobs Europe may from time to time offer discounts. Any discount applied on the Subscription is valid only for that specific Billing period and does not carry over to a new Billing period upon renewal, unless otherwise agreed in writing. Discounts applied on additional Locations do carry over to a new Billing period upon renewal.

5.7 Prorations

When a Subscription is upgraded or Locations are added to an active Subscription during a Billing period, charges are adjusted to reflect only the remaining portion of that period.

Subscription upgrades. An upgrade takes effect immediately. A credit is issued for the unused full days remaining in the current Billing period, calculated as the daily rate of the current Subscription multiplied by those days (the day of the upgrade is counted as used). The credit is applied against the full price of the new Subscription. Any resulting balance is charged immediately. Upgrades are non-refundable.

Mid-cycle Location additions. When Locations are added to an active Subscription during a Billing period, the charge covers only the days remaining in that period, including the day of purchase. Any applicable multi-Location volume discounts are applied before the proration is calculated. From the start of the next Billing period, the full period price for all Locations applies.

Downgrades and Location reductions. Subscription downgrades and Location reductions are not prorated and take effect at the end of the current Billing period. No credit is issued for the remaining time on the higher-tier Subscription or the removed Locations.

Minimum charge. A proration credit will never result in a negative charge. The minimum amount charged in any prorated transaction is €0. Credits in excess of the amount due are forfeited and will not be refunded or carried forward.

Rounding. All prorated amounts are rounded to the nearest whole euro.

6. Addon Services

Jobs Europe offers additional services purchasable through the employer portal:

• Sponsored Jobs — premium placement for job listings on the platform.
• Sponsored Articles — premium placement for published articles.
• Banner Advertising — display banners in selected positions across the platform.
• Email Campaigns — targeted email campaigns to candidates.

Once an Addon order is placed, it is binding and the Employer is obligated to pay in full.

Jobs Europe reserves the right to refuse or modify an Addon if the Employer has outstanding unpaid invoices, has violated these terms, or if the Addon would conflict with applicable law or Jobs Europe's policies.

In the event that part of an Addon cannot be delivered at the time the Employer wishes due to a double booking, Jobs Europe will first offer an alternative date. If the Employer does not accept the alternative, Jobs Europe will refund the Employer for the undelivered portion if already paid, or waive the charge if not yet invoiced. If delivery is prevented by a technical issue on Jobs Europe's side, the same policy applies. If the cause is beyond Jobs Europe's reasonable control, Jobs Europe shall not be liable for resulting damages.

In order to use any Addon the Employer must have an active Subscription.

Purchased Addons will be considered forfeit if:

• The Employer does not use the Addon within 1 year of purchase
• The Employer has cancelled their Subscription and does not use their purchased Addons before the end of the Billing period

For the purposes of this section, an Addon is considered used when the Employer has submitted all required materials to Jobs Europe and confirmed a delivery date, or when the Addon has been delivered, whichever occurs first.

7. Payment Terms

Payment may be made by credit/debit card or invoice, depending on the plan and as agreed at the time of purchase. Card payments are charged upfront. Invoice payments must be received by Jobs Europe on or before the due date, which is 30 days from the invoice date unless otherwise stated in writing.

In the event of late payment, Jobs Europe reserves the right to:

• charge a late payment fee of €30
• add interest at the prevailing Swedish Central Bank reference rate (Riksbankens referensränta) plus 8%
• suspend access to all services and remove published job listings
• require upfront payment before restoring access

Jobs Europe reserves the right to require card payment if an Employer fails to pay invoices on time and has not cancelled their Subscription.

In any case Jobs Europe reserves the right to require upfront payment if deemed necessary.

Price adjustments: Jobs Europe may adjust Subscription fees once per calendar year. The Employer will be notified of any price adjustment at least 30 days before it takes effect.

Debt collection: If an outstanding amount remains unpaid after the due date and Jobs Europe has issued a written reminder without result, Jobs Europe reserves the right to refer the debt to a third-party debt collection agency. All direct costs incurred in connection with debt collection — including agency fees, legal costs, and court fees — are borne by the Employer. Referral to a collection agency does not limit any other remedy available to Jobs Europe under these terms or applicable law.

8. Service Modifications

Jobs Europe may make changes to the Service without prior notice where the change does not materially reduce core functionality.

For other material changes, Jobs Europe will give the Employer at least 30 days Written notice. Jobs Europe may not make changes to requirements that the parties have specifically agreed upon in a written amendment to these terms of service.

Jobs Europe may introduce security updates and patches at any time, even where this causes temporary disruption, where required to protect the Service.

Jobs Europe will perform planned maintenance in a way that minimises disruption and will, where possible, schedule such maintenance outside normal working hours with reasonable advance notice.

8.1 Amendments

Any deviation from or addition to these Terms of Service agreed between the parties shall be set out in a written amendment attached to, or expressly referenced in, a quotation or other order document. Such amendment forms an integral part of the agreement upon execution of the relevant quotation or order by both parties.

In the event of any conflict between an agreed amendment and these Terms of Service, the amendment shall prevail to the extent of the conflict.

9. Team & User Management

The Employer may invite team members up to the seat limit of their Subscription. Each team member is assigned a role with defined in app permissions.

The Employer has a non-exclusive right to use the Service solely within its own organisation. The Employer must not allow access to the Service by any person other than its designated users. It is not allowed to share accounts between the Employer's employees.

The Employer is responsible for:

• ensuring all team members comply with these terms
• managing role assignments appropriately
• immediately deactivating access for team members who leave the organisation or are no longer authorised to act on behalf of the employer in app

The Employer is liable for actions taken by team members under the Employer's account, including actions taken by individuals whose access has not been deactivated after their departure from the organization.

10. Access Restrictions

Jobs Europe may restrict or suspend access to the Service, in whole or in part, if continued operation poses a risk of material harm to Jobs Europe or other users of the platform.

Jobs Europe has the right to stop the distribution of content through the Service if it has reasonable grounds to believe that such distribution violates applicable law, and to notify the Employer accordingly.

11. ATS Integrations

ATS (applicant tracking software) integrations are available on certain plans for certain ATS systems and are provided via Kombo as third-party software. The list of compatible systems can be viewed on the Jobs Europe website.

The Employer is responsible for compliance with their ATS provider's terms and data processing requirements. Jobs Europe acts as a data processor in this flow (see Section 13). Jobs Europe does not guarantee uninterrupted sync and is not liable for data loss or errors caused by third-party ATS system failures or any failures that originate from Kombo.

Syncing is not done in real time but is rather subject to a number of factors such as Kombo sync logic and the Employer's ATS technical capabilities and requirements.

The Employer has the option to choose which Jobs are synced up to a set number governed by the Subscription tier they are on. Synced jobs must adhere to the same requirements as a job published through the Jobs Europe platform itself.

In some cases there might be technical limitations that prevents a specific job from being synced at all or that causes a job sync with partial data or with inaccurate data from the Employer's ATS. This is understood by the Employer and any such instance does not mean that the ATS Integration feature has not been delivered to the Employer by Jobs Europe provided Jobs Europe has made reasonable efforts to mitigate the issue.

Jobs Europe shall not be held liable if Kombo removes a specific ATS from its list of compatible ATS systems during the Employer's active Subscription as this is outside Jobs Europe's control.

12. Content Requirements

12.1 Job Advertisements

All job listings are subject to continuous review. Jobs Europe reserves the right to modify or remove listings that do not comply.

Job listings must not:

• conflict with EU law, including the GDPR
• contain false, misleading, or offensive content
• include false location data
• advertise non-existent positions
• use keyword stuffing or manipulative SEO practices
• require applicants to pay to apply or complete paid assessments as a condition of consideration
• be posted without a valid application method
• be duplicate listings (see below)
• have the sole purpose of collecting CVs for roles not yet published

A duplicate listing is any listing that substantially replicates another currently active listing from the same Employer, including posting the same role in multiple categories and/or other dimensions such as language, job locality et cetera. Duplicates may be removed without notice. Repeated violations may result in account suspension.

Any direct or indirect damages caused to Jobs Europe by non-compliant listings are the Employer's responsibility.

Jobs Europe reserves the right to limit the number of active listings if the volume is deemed excessive, abusive or constitutes spam. The Employer will be notified before any such limit is imposed.

12.2 Company Page

Company pages are available on certain plans. Content must not conflict with EU law, contain offensive or misleading content, include links to sites not controlled by the Employer or to unlawful content, or use manipulative SEO practices.

Jobs Europe reserves the right to modify a company page without prior notice to ensure compliance or to improve the user experience.

12.3 Articles

Articles are available on certain plans. Published articles must meet certain length criteria. The same content restrictions that apply to company pages apply to articles.

13. Data Processing & Employer data

The processing of personal data under this agreement is governed by the Jobs Europe Data Processing Agreement ("DPA"), which forms an integral part of this agreement and is incorporated herein by reference. The current version of the DPA is available at jobseurope.com/dpa. In the event of any conflict between the DPA and these Terms of Service on matters of personal data processing, the DPA shall prevail.

13.1 Employer data Ownership

As between the parties, the Employer retains all rights to Employer data. Jobs Europe will not use Employer data for any purpose other than providing and improving the Service and for marketing the Employer's jobs on third party sites.

13.2 Candidate Data

Jobs Europe processes personal data submitted by candidates on behalf of the Employer in its capacity as a data processor. This includes storing and transmitting application data (CVs, cover letters, screening responses). The Employer is the data controller for all recruitment decisions and is responsible for processing candidate data in accordance with the GDPR and applicable employment law.

Where an ATS integration is active, application data is also routed through Kombo as a sub-processor. The DPA sets out the sub-processors used and the countries in which processing takes place.

Jobs Europe will only process personal data in accordance with the DPA and this agreement. Jobs Europe will notify the Employer without undue delay upon discovering any confirmed or suspected unauthorised access, destruction, or alteration of Employer data or candidate personal data.

All data handling by Jobs Europe is governed by the DPA and Jobs Europe's Privacy Policy. Use of the Service constitutes acceptance of both.

13.3 Employer's Data Responsibility

The Employer is responsible for, and shall indemnify Jobs Europe against, any claim arising from Employer data infringing the rights of a third party or violating applicable law.

13.4 Candidate-Submitted Content

Jobs Europe acts solely as an intermediary platform facilitating the submission and routing of candidate applications to Employers. Jobs Europe does not verify, validate, or take responsibility for the accuracy, completeness, or legality of any content submitted by candidates, including CVs, cover letters, portfolio materials, screening responses, or any other files or information.

The Employer is solely responsible for evaluating, verifying, and acting on candidate-submitted content. Jobs Europe shall not be liable for any damages, losses, or claims arising from:

• inaccurate, false, or misleading information submitted by a candidate;
• any harm caused to the Employer as a result of relying on candidate-submitted content;
• any malicious code, harmful files, viruses, or unlawful content submitted by a candidate through the Service.

The Employer's recourse in such cases is against the candidate directly. Jobs Europe will cooperate reasonably with the Employer in any related investigation, to the extent permitted by applicable law and data protection obligations.

14. Intellectual Property

14.1 Jobs Europe's IP

All intellectual property on the platform — including software, design, logos, copy, and media — is owned by Jobs Europe AB or its licensors. Jobs Europe warrants that the Employer's use of the Service will not infringe any third-party intellectual property rights. If a third-party claim is made against the Employer in connection with the Employer's use of the Service, Jobs Europe will, at its own expense, defend the Employer against such claim and cover any resulting costs or damages, provided that: (i) Jobs Europe is notified in writing within a reasonable time; and (ii) Jobs Europe is given sole control over the defence and any settlement.

14.2 Employer's IP

By uploading content (job listings, company page material, articles, images, logos) to the Service, the Employer confirms that the content is its own property or that it holds all necessary rights, and grants Jobs Europe a limited licence to store, display, and distribute it for purposes of operating the Service and as described in Section 15 (Marketing Rights).

The Employer shall indemnify Jobs Europe against any third-party claim arising from the Employer's content uploaded to the Service. If such a claim is made against Jobs Europe, the Employer will, at its own expense, defend Jobs Europe and cover any resulting costs or damages, provided that: (i) the Employer is notified in writing within a reasonable time; and (ii) the Employer is given sole control over the defence and any settlement.

15. Marketing Rights

Jobs Europe may syndicate and distribute job listings published by the Employer to third-party job platforms and partner networks for the purpose of increasing reach and visibility. In such cases Jobs Europe may use the logo and other marketing material provided by the Employer to Jobs Europe through the Service.

16. Confidentiality

Each party undertakes not to disclose to any third party, during the term of the agreement and for three (3) years after Termination, any information relating to the other party's business that may be considered a trade secret or that is designated as confidential. Subscription pricing is always considered confidential. Confidentiality does not apply to information that is or becomes publicly known through no fault of the receiving party, or where disclosure is required by law or regulatory authority (in which case the other party should be informed before disclosure where possible).

Each party must take appropriate measures to ensure that its employees and any sub-contractors maintain equivalent confidentiality obligations.

17. Cancellation, Expiry & Termination

17.1 Cancellation

The Employer may cancel a Subscription at any time via the employer portal. Cancellation schedules the Subscription to expire at the end of the current Billing period. The Subscription remains fully active until that Expiry date. No refunds are issued for unused time.

17.2 Expiry

When a Subscription expires — whether following Cancellation or because it was not renewed — the Subscription-specific rights and features granted under this agreement cease. Expiry is not Termination; this agreement continues in force in accordance with Section 18 (Agreement Duration).

17.3 Termination of Agreement

Either party may terminate this agreement in its entirety with immediate effect by Written notice if the other party becomes insolvent, enters into creditor negotiations, is subject to corporate restructuring, or is otherwise unable to pay its debts.

Jobs Europe may also terminate this agreement with immediate effect by Written notice if the Employer fails to pay amounts due, violates content requirements, or engages in conduct harmful to users, third parties, or the platform.

18. Agreement Duration

This agreement comes into force on acceptance (see Section 1) and remains in effect during any active Subscription and for a period of three (3) years following the Expiry of the last active Subscription (the "Dormancy Period").

During the Dormancy Period the Employer may place new orders through the employer portal without re-signing. Placing a new order during the Dormancy Period constitutes acceptance of the terms in effect at the time of that order.

If the Dormancy Period lapses without a new Subscription being purchased, this agreement is concluded. Any subsequent order requires re-signing of the terms then in effect.

Termination under Section 17.3 ends this agreement immediately, regardless of any remaining Dormancy Period.

19. Data Return on End of Agreement

Upon Termination of this agreement (Section 17.3) or upon lapse of the Dormancy Period (Section 18) without renewal, the Employer may request a copy of Employer data within 60 days. Jobs Europe will return the data promptly in electronic format on request. After the 60-day period, Jobs Europe may delete or render inaccessible any remaining Employer data, unless retention is required by law.

20. Jobs Europe's Responsibilities & Liability

Jobs Europe does not guarantee a specific number of applicants, views, or recruitment outcomes for any listing, or uninterrupted availability of the Service.

If there is a material defect in the Service, Jobs Europe shall remedy it as promptly as the circumstances require. If the Employer is substantially unable to use the Service due to a defect caused by Jobs Europe, the Employer is entitled to a proportionate fee reduction for the affected period, provided the defect is reported to Jobs Europe within a reasonable time with a description of how it manifests.

Liability cap: Each party's aggregate liability to the other arising out of or in connection with this agreement is limited to the total amount of fees paid by the Employer to Jobs Europe under this agreement during the twelve (12) months immediately preceding the event giving rise to the claim. Neither party is liable for indirect damages, lost profits, or loss of data. These limitations do not apply to liability arising under Sections 13.3 or 14 or in cases of wilful misconduct.

Damage claims: A party that wishes to claim damages must submit the claim in writing to the other party within 30 days of the date on which the claimant became aware, or should have become aware, of the damage.

Service errors: The Employer must report errors to Jobs Europe within 30 days of discovering them to preserve the right to invoke remedies under these terms.

21. Force Majeure

Neither party is liable for failure to fulfil its obligations where such failure results from circumstances beyond its reasonable control, including lightning strikes, labour disputes, fire, natural disaster, changes in law or regulatory requirements, government action, or failures in third-party services caused by such circumstances. If performance is substantially prevented for more than two months due to such an event, either party may terminate this agreement by Written notice without liability.

22. Business Ethics

Jobs Europe is committed to conducting its business in accordance with sound ethical principles, including respect for human rights, anti-corruption standards, and applicable labour law.

23. Changes to These Terms

Jobs Europe may update these terms at any time. The version published at jobseurope.com/terms-of-service is always the version in effect, regardless of any version attached to a quote, order confirmation, or other document. For material changes, Jobs Europe will notify existing customers at least 30 days before the changes take effect. Continued use of the Service after that date constitutes acceptance of the updated terms.

When an Employer places a new order following a Dormancy Period, acceptance of the terms then in effect is governed by Section 18 (Agreement Duration), not by continued use.

If the Employer does not accept updated terms, they must give Jobs Europe Written notice before the changes take effect. Written notice of rejection constitutes Termination of this agreement, effective from the date the new terms come into force. Upon such Termination: the Employer's access to the Service ceases immediately; any active Subscription and unused Addons are forfeited; no refund is due for any remaining time or unused Addons; and any outstanding balance remains due and payable in full. Failure to provide Written notice before the changes take effect constitutes acceptance of the updated terms.

24. Assignment

Neither party may assign this agreement without the prior written consent of the other. Jobs Europe may, however, assign the right to receive payment without the Employer's consent.

25. General Provisions

Severability: If any provision of these terms is found to be invalid or unenforceable, the remaining provisions continue in full force. The parties will attempt to agree on a replacement for any invalid provision.

No waiver: Failure by Jobs Europe to enforce any provision of these terms does not constitute a waiver of its rights under that provision.

26. Complaints

Complaints or claims for compensation must be submitted to Jobs Europe in writing within 30 days of the date on which the Employer became aware, or should reasonably have become aware, of the relevant issue.

27. Governing Law & Disputes

These terms are governed by Swedish law, without application of its conflict of laws rules. Any dispute that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of Swedish courts, with the Värmlands District Court as the court of first instance.

28. Contact

Email: support@jobseurope.com

Postal address:
Jobs Europe AB
Haga skogsväg 36
65338 Karlstad
Sweden