🛡️ 🇳🇱 Dutch-Speaking Customer Care Agent – SquareTrade (Relocation to Athens)

Ready to build an international career while living in Greece?

Join SquareTrade, a global leader in device protection and warranty services, and become part of a professional, customer-focused support team based in Athens.

Through ExpatArea, you'll have the opportunity to work in an international environment where quality, empathy, and customer satisfaction are at the heart of every interaction.

🌍 Why this role is a great opportunity

Working for SquareTrade means joining a company that values customer care, teamwork, and long-term professional development.

You'll benefit from:

• International experience with a global technology protection company

• A supportive and people-oriented working environment

• Valuable experience in warranty services and claims management

• Career development opportunities within an international organization

• Smaller operational teams offering a more personal working atmosphere than traditional large-scale contact centers

🧩 Your role

As a Customer Support Specialist, you'll assist Dutch-speaking customers with warranty, protection plans, and after-sales services.

Your responsibilities include:

• Assisting customers via phone, email, chat, and web forms

• Managing warranty claims and following up on customer cases

• Explaining coverage, repair procedures, and protection plans

• Handling complaints professionally and efficiently

• Updating customer records and documenting interactions accurately

• Providing empathetic, solution-oriented customer support

• Delivering a high-quality customer experience throughout every interaction

👤 Your profile

• Fluent in Dutch (written & spoken)

• Good level of English

• Excellent communication and listening skills

• Customer-oriented mindset

• Comfortable working with computers and CRM systems

• Strong problem-solving abilities

• Attention to detail

• Willing to relocate to Greece

🛠️ Key skills

• Customer service

• Claims and case management

• Complaint handling

• Multitasking across multiple systems

• Attention to detail

• Professional communication

• Empathy and customer satisfaction focus

💼 What we offer

• Competitive salary package

• Full-time contract

• Paid training and nesting period

• Modern offices in Athens

• International and multicultural work environment

• Long-term career opportunities

• Supportive team culture with smaller operational teams

🌴 Life in Greece

Imagine finishing your workday and enjoying the Mediterranean lifestyle.

Living in Athens offers:

• Over 300 days of sunshine every year

• A vibrant international community

• Lower living costs compared to many Western European countries

• The perfect balance between career and quality of life

✈️ Full Relocation Support

We'll make your move to Greece as smooth as possible by providing:

• Flight ticket to Athens

• Airport pickup upon arrival

• Temporary hotel accommodation

• Assistance from a local real estate agent to help you find your new home

• Administrative support throughout your relocation

🚀 Start your international journey with SquareTrade!

Become part of a company that puts both its customers and its employees first.

Apply today through ExpatArea and let us support you throughout every step of your relocation and recruitment journey.