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🍏 🇫🇷 French-Speaking Customer Service Agent – Apple (Relocation to Greece)

ExpatArea

Athens, GreeceFull-timeOn-siteFrench

Job Description

Ready to build an international career with one of the world's most iconic technology companies?

Join Apple's Customer Support Team and become part of a premium customer experience environment where innovation, quality, and customer satisfaction come first.

Through ExpatArea, you'll have the opportunity to work with one of the most recognized brands in the world while enjoying a new lifestyle in sunny Greece.


🌍 Why this role is a great opportunity

Working for Apple means becoming part of a company renowned for innovation, design, and exceptional customer experience.

You'll benefit from:

  • International experience with one of the world's leading technology companies

  • A premium working environment focused on quality and customer satisfaction

  • Valuable experience supporting innovative Apple products and services

  • Continuous learning and career development opportunities

  • A strong foundation for an international career


🧩 Your role

As a Customer Support Specialist, you'll become the first point of contact for French-speaking Apple customers.

Your responsibilities include:

  • Assisting customers via phone, email, and chat

  • Providing technical support for Apple products and services

  • Troubleshooting software and hardware-related issues

  • Guiding customers through product features and best practices

  • Delivering professional, personalized, and high-quality customer service

  • Ensuring every customer interaction reflects Apple's commitment to excellence


👤 Your profile

  • Fluent in French (C1 minimum)

  • Good level of English (B2 minimum)

  • Excellent communication and interpersonal skills

  • Passion for technology and customer experience

  • Customer-oriented mindset

  • Strong analytical and problem-solving abilities

  • Willing to relocate to Greece

Previous customer service or technical support experience is an advantage, but not required.


🛠️ Key skills

  • Customer support

  • Technical troubleshooting

  • Clear and professional communication

  • Problem-solving

  • Attention to detail

  • Empathy and patience

  • Ability to multitask in a fast-paced environment


💼 What we offer

  • Full-time contract

  • Comprehensive paid training

  • Modern international working environment

  • Multicultural team

  • Career development opportunities within a global organization

  • Remote work opportunities, depending on business needs


🌴 Life in Greece

Enjoy an exceptional work-life balance while living in one of Europe's most beautiful destinations.

Athens offers:

  • Over 300 days of sunshine every year

  • A vibrant international community

  • Lower living costs compared to many Western European countries

  • An outstanding Mediterranean lifestyle


✈️ Full Relocation Support

We'll support your move to Greece with:

  • Flight ticket

  • Airport pickup upon arrival

  • Temporary hotel accommodation

  • Assistance with finding your new home

  • Administrative support throughout your relocation


🍏 Start your international career with Apple today!

Take the next step in your professional journey with one of the world's most admired companies.

Apply now through ExpatArea and let us guide you throughout every stage of your relocation and recruitment journey.

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1 - 10 Employees

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