German-speaking Customer Support Agent in Greece

Dreaming about living and working in Greece?

Imagine starting your mornings with sunshine, grabbing coffee by the sea, and spending your weekends exploring beaches, rooftop terraces and enjoying your sunny life with an international group of friends.

For many people, working abroad in Greece is not just a job, it’s a life experience.

What you will do:

• Communicate with customers via phone, chat & e-mail

• Track and follow cases to ensure they closed in an efficient and timely manner

• Maintain high customer satisfaction, representing a major brand

• Provide and maintain strong, professional relationships with all partners and show empathy at all times

• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in German

• Good communication skills in English

• Exceptional communication & soft skills, as well as problem-solving skills

• Computer knowledge/tech savviness

• Resourceful, able to multitask

• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)

• Competitive monthly salary + 2 extra salaries per year

• Health care benefits and numerous other discounts

• Full training by certified instructors

• Professional growth & development opportunities

• Special events as well as community & social responsibility initiatives

• Free online Greek language courses

• State of the art premises, providing a great working environment with relaxing break areas

• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age