Dutch-speaking Customer Service Agent in Sofia - Relocation

Ready for a new adventure? 🌍🇧🇬

Start your international career in Sofia, Bulgaria, working for a leading global technology company and supporting products used by millions of people around the world.

With a €1,740 monthly salary, Bulgaria's 10% flat personal income tax, and an affordable cost of living, your money can go much further than in many Western European cities.

💻 About the Role

As a Dutch-speaking Customer Service Agent, you'll support customers using well-known technology products and services.

Your responsibilities include:

• Providing professional support via phone, email and chat

• Troubleshooting issues and finding effective solutions

• Using CRM, ticketing systems and knowledge bases

• Following established processes and meeting performance targets

• Sharing knowledge and best practices with your team

• Taking part in ongoing training

No tech background needed! You'll receive fully paid training and all the product knowledge you need to succeed.

🔎 What we're looking for

• Fluent Dutch

• B2+ English

• Strong communication and active listening skills

• Customer-focused and solution-oriented mindset

• Comfortable learning new technology and processes

• Ability to stay organised and calm in a busy environment

• Team player with a positive attitude

✈️ Relocation Made Easy

Moving abroad is exciting — and you won't have to figure everything out alone.

Our client provides financial relocation support, including assistance with transportation, hotel accommodation and rent, plus help finding a long-term home in Sofia.

🎁 What You Get

• €1,740 monthly salary

• 10% flat personal income tax

• Relocation financial support

• Accommodation assistance

• Fully paid training

• Additional health insurance

• 50+ benefits and services

• Career development opportunities

• International and multicultural environment

🏙️ Life in Sofia

Sofia is a great place to experience life abroad without the price tag of many Western European capitals.

Enjoy affordable restaurants, cafés and nightlife, meet an international crowd, and explore the mountains just outside the city. With real summers and snowy winters, there's plenty to enjoy all year round.

Whether you're looking for your first job abroad, a year of international experience, or a fresh start somewhere new, Sofia could be the perfect place to begin.

New city. New people. New career. 🚀