Partner Technical Solutions Consultant with Italian and English

*Please note that the position is based in our office in Sofia, Bulgaria.

Are you ready for new challenges? If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

As a Partner Technical Solutions Consultant with Italian and English, you will be a part of a great team and all together will:

• Assist partners with general inquiries, product support, and troubleshooting via ticketing system and regular outbound calls

• Deliver outstanding partner service

• Achieve great customer experience and satisfaction

• Identify and understand partner needs

• Work as a trusted point of contact for partners

As a candidate, you do not need to have experience in a similar role but you should be fluent in Italian and English and able to demonstrate a high level of ownership, keen interest in technologies, and have excellent communication skills.

In Return, We Offer:

• Working Hours: Monday - Friday business hours

• Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs

• 21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home

• Flight Tickets Covered - we handle your travel to Sofia

• Fully paid training

• Stable job and career development opportunities 

• Attractive salary 

• Additional health insurance 

• 50+ benefits and services to choose from 

• Positive international working environment

• Support and learning

• Employee referral bonuses

We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!

It sounds like the perfect job for you, Аpply now!

About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,500 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.