🚗 🇫🇷 French-Speaking Customer Service Agent – Mercedes-Benz

Ready to start an international career while working from Greece (with partial remote work options)?

Join Mercedes-Benz, one of the world’s most iconic luxury automotive brands, and become part of an international customer experience team.

Through ExpatArea, you’ll have the opportunity to build a strong career in a premium environment while enjoying a high quality of life in Greece.

🌍 Why this is a great opportunity

Working with Mercedes-Benz is more than just a job.

You will:

• Gain international experience in a premium brand environment

• Develop highly valued customer service skills

• Discover the automotive and connected services industry

• Build a strong foundation for your future career

🧩 Your role

You will be the first point of contact for customers, ensuring a smooth and high-quality experience.

Your responsibilities include:

• Assisting customers via phone, email, and chat

• Handling inquiries related to vehicle services and digital features

• Providing technical support (apps, connected services)

• Scheduling appointments and coordinating services

• Supporting roadside assistance cases

• Resolving customer issues with professionalism and efficiency

👉 On average: 30–50 interactions per day

👤 Your profile

• Fluent in French (C1 level minimum)

• Good level of English (B2 minimum)

• Strong communication skills

• Customer-oriented mindset

• Ability to handle pressure and demanding situations

• Comfortable with digital tools

• Willing to work in an international environment

👉 Previous experience is a plus, but not required

🛠️ Key skills

• Customer interaction handling

• Problem-solving

• Multitasking

• Attention to detail

• Empathy and professionalism

🏡 Working conditions

• Based in Greece

• Partial remote work available

• International and multicultural environment

• Full training provided

🌴 Life in Greece

Imagine finishing your workday and enjoying the Mediterranean lifestyle.

Living in Greece means:

• Sunshine most of the year

• Lower cost of living

• A vibrant international environment

✈️ Full relocation support

We make your move easy:

• Flight ticket to Athens

• Airport pickup upon arrival

• 2 weeks of hotel accommodation

• Assistance from a real estate agent to find housing

👉 Start your international journey with ExpatArea today.