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✈️ German-Speaking Customer Service Agent – Singapore Airlines (Relocation to Greece)

ExpatArea

Athens, GreeceFull-timeOn-siteGerman

Job Description

Ready to take your career international while living in Greece?

Join Singapore Airlines, one of the world’s most prestigious airlines, and become part of a global customer experience team based in Athens.

Through ExpatArea, you’ll have the opportunity to build an international career in the travel and aviation industry, all while enjoying a high quality of life under the Greek sun.


🌍 Why this role is a great opportunity

Working with a world-renowned airline means more than just a job.

You’ll gain:

  • International work experience in a premium brand environment

  • Strong customer service expertise valued worldwide

  • Exposure to the travel and aviation industry

  • A solid foundation for future career growth


🧩 Your role

You will support customers across different channels and ensure a smooth travel experience.

Your responsibilities include:

  • Assisting customers via phone, email, and chat

  • Handling flight bookings, changes, and travel inquiries

  • Providing information about baggage policies and airline services

  • Managing and updating reservations in internal systems

  • Resolving customer issues with professionalism and efficiency


👤 Your profile

  • Fluent in German (written & spoken)

  • Good level of English

  • Strong communication skills and customer-oriented mindset

  • Problem-solving abilities and attention to detail

  • Willing to relocate to Greece


🛠️ Key skills

  • Handling inbound customer interactions

  • Managing tickets in helpdesk systems

  • Understanding customer needs

  • Complaint handling & after-sales support

  • Data entry and accuracy


💰 What we offer

  • Up to €1820 gross/month

    • €1500 base salary

    • Up to €220 performance bonus

    • €100 transportation allowance

    • Up to €1000 of welcome bonus

  • Full-time contract (40h/week)

  • Modern offices in Athens

  • International and multicultural work environment

  • Career growth opportunities


🌴 Life in Greece

Imagine finishing your workday and heading straight to the beach.

Living in Athens means:

  • Over 300 days of sunshine per year

  • A vibrant international community

  • A lower cost of living compared to many European cities

  • A perfect balance between career and lifestyle


✈️ Full relocation support

We make your move easy:

  • Flight ticket to Athens

  • Airport pickup upon arrival

  • 4 weeks of hotel accommodation

  • Assistance from a real estate agent to find housing


👉 Start your international journey today with ExpatArea.

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