Spanish Technical Support Advisor | Based in Portugal | Join Our International Team

Do you speak Spanish fluently and have a passion for technology and customer support?

We're looking for Spanish-speaking Technical Support Advisors to join an exciting international project based in Lisbon, Portugal.

If you enjoy solving technical issues, helping customers, and working in a dynamic international environment, we'd love to hear from you!

Your role

As a Technical Support Advisor, you will provide technical assistance to customers, ensuring a seamless support experience while delivering outstanding customer service.

Your main responsibilities include:

• Providing technical support in Spanish via phone, email, and chat;

• Troubleshooting hardware, software, and connectivity issues;

• Identifying, diagnosing, and resolving technical problems efficiently;

• Escalating complex technical cases when required;

• Accurately documenting customer interactions and solutions;

• Delivering an excellent customer experience while meeting quality and performance targets.

What we're looking for

• Native or fluent Spanish (C1/C2);

• Good command of English;

• Previous experience in Technical Support, IT Helpdesk, or Customer Technical Support;

• Strong troubleshooting and analytical skills;

• Excellent communication and customer service skills;

• Ability to work in a fast-paced, multicultural environment.

What we offer

• Opportunity to join a growing international project;

• Competitive salary and benefits package;

• Paid training and continuous learning opportunities;

• Career development and internal growth;

• Dynamic and multicultural work environment;